1Who We Are and Who This Policy Covers
This Privacy Policy applies to 100ph, the online casino and sports betting platform accessible at https://100ph.best. When this policy refers to "100ph", "we", "us" or "our", it means the company operating the 100ph platform and its licensed gaming services.
This policy covers all personal data processed by 100ph in connection with your use of our website, mobile platform, games, betting services, customer support channels and any promotional activities you participate in. It applies to all registered members and visitors to the 100ph website, regardless of which region of the Philippines you are located in.
By registering an account with 100ph or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, you should not use the 100ph platform. For any questions about this policy, please contact our Data Protection Officer at the details provided in Section 12.
2What Personal Data 100ph Collects
100ph collects personal data through several channels — directly from you during registration and account activity, automatically through your use of the platform, and occasionally from trusted third-party sources where permitted. We collect only what is necessary for the purposes described in this policy.
Data You Provide Directly
- Registration details: Full legal name, date of birth, Philippine mobile number, email address and password.
- Identity verification (KYC): Government-issued ID (e.g., PhilSys national ID, passport, driver's licence), proof of address (e.g., utility bill, bank statement dated within 90 days), and selfie/liveness verification where required.
- Payment information: GCash mobile number, Maya account details, bank account numbers for BDO, BPI or UnionBank, and card details for Visa/Mastercard transactions. Full card numbers are never stored by 100ph — payment processing is handled by PCI-DSS compliant payment processors.
- Support communications: Any messages, complaints or feedback you send to 100ph via live chat, email or other support channels.
- Responsible gaming declarations: Self-exclusion requests, deposit limit settings and any voluntary disclosures related to problem gambling.
Data Collected Automatically
- Device and technical data: IP address, device type, operating system, browser version, screen resolution and mobile network information.
- Usage data: Pages visited, games played, bets placed, session duration, click patterns and navigation paths within the 100ph platform.
- Transaction data: Deposit amounts, withdrawal requests, bet history, game history and bonus activity.
- Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 6.
Minimum data principle: 100ph does not collect personal data beyond what is reasonably necessary for the services we provide. If you have questions about a specific data point we hold about you, contact our Data Protection Officer and we will explain why it was collected.
Whether you're playing from Siargao or BGC, 100ph protects your personal data with the same standard of security nationwide.
Data Summary
What 100ph Collects and Why
| Data Type |
Primary Purpose |
| Name & DOB | Identity verification, age check |
| Mobile / Email | Account access, OTP, support |
| Government ID | KYC compliance, AML obligations |
| Payment details | Deposits, withdrawals, fraud prevention |
| IP address | Security, geo-restriction enforcement |
| Game & bet history | Account management, dispute resolution |
| Device data | Fraud detection, platform optimisation |
| Cookies | Session management, analytics |
3Why 100ph Collects and Uses Your Data
100ph processes personal data for specific, legitimate purposes. We do not use your data for purposes beyond those listed below without first seeking your explicit consent or updating this policy with appropriate notice.
- Account creation and management: To set up and maintain your 100ph player account, verify your identity, manage your balance and enable access to all platform features.
- Transaction processing: To receive deposits, process withdrawal requests and maintain accurate financial records in Philippine Peso (₱ PHP) for all 100ph transactions.
- Regulatory compliance: To meet our obligations under Philippine gaming regulations, Anti-Money Laundering Act (AMLA) requirements and the Data Privacy Act of 2012. This includes maintaining transaction records and reporting suspicious activity to relevant authorities when required by law.
- Customer support: To respond to your queries, investigate complaints, process disputes and follow up on account issues via live chat or email at 100ph.
- Fraud prevention and security: To detect and prevent unauthorised access, bonus abuse, money laundering, identity fraud and other activities that violate 100ph's Terms and Conditions or applicable law.
- Platform improvement: To analyse usage patterns, identify technical issues, test new features and continuously improve the 100ph gaming experience for all Filipino players.
- Marketing communications: To send you information about 100ph promotions, bonuses and platform updates — only where you have opted in to receive such communications. You may opt out at any time.
- Responsible gaming: To monitor for signs of problematic gambling behaviour, implement account restrictions requested by you, and comply with responsible gaming obligations.
4Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, every instance of personal data processing must have a lawful basis. 100ph relies on the following legal grounds for processing your personal data:
- Contractual necessity: Processing required to perform the service agreement between you and 100ph — including account creation, bet placement, payment processing and withdrawal handling.
- Legal obligation: Processing required by Philippine law, including identity verification under gaming regulations, Anti-Money Laundering Act (RA 9160 as amended) reporting obligations, and data retention requirements.
- Legitimate interests: Processing carried out for fraud prevention, platform security, abuse detection and internal analytics — where these interests do not override your fundamental rights.
- Consent: Processing for optional purposes such as marketing communications, personalised promotions and non-essential cookie categories — where you have given clear, freely withdrawable consent.
Withdrawing consent: Where 100ph relies on your consent as the legal basis for processing, you can withdraw that consent at any time by updating your preferences in your account settings or by contacting support@100ph.best. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
5Who 100ph Shares Your Data With
100ph does not sell, rent or trade your personal information to any third party for their own commercial purposes. Personal data may be shared with the following categories of recipients only to the extent necessary for the stated purpose:
Payment Processors
Licensed payment service providers that handle transaction processing on behalf of 100ph — including GCash, Maya, GrabPay, Coins.ph, and Philippine banking partners for InstaPay, PESONet and card-based transactions. These processors operate under their own privacy policies and are bound by data processing agreements with 100ph.
Identity Verification Providers
Licensed KYC and AML compliance service providers that assist 100ph in verifying player identities and screening for sanctions or politically exposed person (PEP) status. These providers process data only as instructed by 100ph and are prohibited from using it for any other purpose.
Regulatory and Law Enforcement Authorities
Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC) and law enforcement agencies, where disclosure is required by law or valid legal order. 100ph will always seek to verify the validity of any such request before compliance.
Service Providers
Technology, hosting, analytics and customer support service providers that operate systems used by 100ph. All such providers are bound by contractual obligations to process data only as directed by 100ph and to maintain appropriate security standards.
100ph does not transfer personal data to countries outside the Philippines except where adequate safeguards are in place and the transfer is permitted under the Data Privacy Act of 2012 and NPC regulations.
From your first ₱100 deposit to your latest rebate — every 100ph transaction is handled with full data privacy protections in place.
6Cookies and Tracking Technologies
100ph uses cookies and similar tracking technologies to make the platform work properly and to understand how Filipino players use it. A cookie is a small text file placed on your device when you visit the 100ph website. It allows the platform to remember your session, preferences and other information between visits.
Types of Cookies Used by 100ph
- Strictly necessary cookies: Required for the 100ph platform to function — including login session management, security tokens and shopping cart functionality. These cannot be disabled without affecting core platform functions.
- Performance and analytics cookies: Used to understand how visitors interact with 100ph pages — such as which games are most popular, which pages generate the most traffic and where users encounter issues. Data is aggregated and anonymised.
- Functional cookies: Allow 100ph to remember your preferences — such as your preferred language, last visited game category or notification settings.
- Marketing cookies: Used only where you have explicitly opted in, to measure the effectiveness of 100ph promotional campaigns and to serve relevant offers. These may involve third-party cookies from our licensed advertising partners.
You can manage your cookie preferences from the cookie settings panel available in the footer of the 100ph website. Strictly necessary cookies cannot be rejected, but all other categories may be controlled independently. Blocking certain cookies may affect some features of the 100ph platform.
7How Long 100ph Keeps Your Data
100ph retains personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve any disputes that may arise. The following general retention periods apply:
- Account data: Retained for the lifetime of your 100ph account plus a minimum of five years after account closure, in line with gaming regulatory record-keeping requirements.
- Financial and transaction records: Retained for a minimum of five years from the date of the transaction, as required under the Anti-Money Laundering Act and related AMLC regulations.
- Identity verification documents: Retained for the duration of your account relationship with 100ph and for five years after account closure.
- Support communications: Retained for up to three years from the date of the last communication in a thread, to support dispute resolution and service improvement.
- Marketing data: Retained for as long as you remain opted in, plus a reasonable period after opt-out to process the change and ensure suppression lists are maintained.
- Anonymised analytics data: May be retained indefinitely in anonymised and aggregated form, as it can no longer be linked back to any individual player.
When personal data is no longer needed for its stated purpose or required by law, 100ph securely deletes or anonymises it using industry-standard procedures.
8Your Data Rights as a Filipino Player
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by 100ph. You can exercise any of these rights by contacting our Data Protection Officer at the details in Section 12.
Right to Access
You have the right to request a copy of the personal data that 100ph holds about you, including information about how it is being used and who it has been shared with. We will respond to verified access requests within 15 business days.
Right to Correction
If any personal data held by 100ph is inaccurate, incomplete or outdated, you have the right to request that it be corrected. For basic account details, you can update information directly in your 100ph account settings.
Right to Erasure
You may request deletion of your personal data from 100ph systems where it is no longer necessary for the purpose it was collected, your consent has been withdrawn, or the processing was unlawful. Requests are subject to legal retention requirements.
Right to Object
You can object to 100ph processing your personal data for marketing purposes at any time, without providing a reason. You can also object to processing based on legitimate interests where you have compelling grounds related to your particular situation.
Right to Data Portability
You have the right to receive your personal data from 100ph in a structured, commonly used, machine-readable format — and to transmit it to another platform where technically feasible and where processing is based on your consent or a contract.
Right to Complain
If you believe your data privacy rights have been violated by 100ph, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so we can resolve the issue directly and promptly.
9Children's Privacy
The 100ph platform is strictly for persons aged 21 years and above. We do not knowingly collect, store or process personal data from anyone under the age of 21. If 100ph becomes aware that personal data has been collected from a person under 21 without verified parental or guardian consent, the account will be closed immediately, any funds forfeited and all associated data deleted from our systems.
If you are a parent or guardian and believe that your child has accessed or registered with 100ph, please contact us immediately at support@100ph.best with the subject line "Underage Account" and we will take immediate action. The welfare and protection of minors is not negotiable at 100ph.
Strict age enforcement: 100ph conducts age verification checks during registration and at the point of first withdrawal. Any account where the account holder's age cannot be confirmed as 21 or above will be suspended pending verification. There are no exceptions to this policy.
10How 100ph Secures Your Personal Data
100ph implements a multi-layered approach to personal data security, combining technical controls, organisational policies and staff training to protect your information from unauthorised access, disclosure, alteration or destruction.
Technical Measures
- All data transmitted between your device and 100ph servers is protected using TLS 1.3 encryption (HTTPS).
- Personal data at rest is stored using AES-256 encryption on access-controlled cloud infrastructure.
- Payment data is handled exclusively by PCI-DSS Level 1 certified processors — 100ph does not store full card numbers on its own systems.
- Two-factor authentication is available and recommended for all 100ph accounts.
- Intrusion detection systems, web application firewalls and regular penetration testing are in place to protect the 100ph platform.
Organisational Measures
- Access to personal data within 100ph is granted on a strict need-to-know basis and logged for audit purposes.
- All staff and contractors who handle personal data receive regular data privacy and security training.
- A Data Protection Officer (DPO) is appointed and responsible for overseeing compliance with the Data Privacy Act of 2012.
- Third-party service providers that handle personal data on behalf of 100ph are assessed for security compliance before onboarding and reviewed periodically.
11Changes to This Privacy Policy
100ph may update this Privacy Policy from time to time to reflect changes in our data practices, updates to Philippine privacy regulations, new platform features or feedback from players and the National Privacy Commission. The date at the top of this policy will always reflect when the most recent revision was made.
For material changes — those that significantly affect how we use your personal data or your rights as a data subject — 100ph will provide advance notice through your registered email address or a prominent notification on the platform at least 14 days before the changes take effect.
Your continued use of the 100ph platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with a material change, you have the right to close your account and request deletion of your data in line with Section 8 of this policy.
12Contact Our Data Protection Officer
If you have any questions, concerns or requests relating to your personal data at 100ph — or if you wish to exercise any of your rights as described in Section 8 — please contact our Data Protection Officer through any of the following channels:
- Email: support@100ph.best — use the subject line "Data Privacy Request" for all DPA-related matters
- Live Chat: Available 24/7 via the 100ph website — ask to be connected to a Data Privacy specialist
- Response time: All formal data privacy requests are acknowledged within 3 business days and resolved within 15 business days, in line with NPC guidance
If you are not satisfied with the outcome of a data privacy complaint after following our internal process, you may escalate the matter to the National Privacy Commission of the Philippines at www.privacy.gov.ph.
Identity verification for requests: To protect your privacy, 100ph requires requestors to verify their identity before personal data is disclosed, amended or deleted. This typically involves confirming account details or providing a copy of a government-issued ID. This step protects you from unauthorised third parties accessing your data.
